O’Reilly Auto Parts Reviews

I would like to acknowledge some great service I received from this store in Black Mountain, NC. I stopped here to get a new bulb for my headlight and received top notch service from a young woman named Alyssa. She was kind, courteous, and knowledgeable about their products. She even installed the new bulb in very cold temperatures! I appreciated the service and want her and her manager to know she is top notch! Thank you, Alyssa and O'Reilly's!

I am surprised at a few of the other reviews because I have been truly amazed at the great customer service I have received.
I must have caught them at a good time, looking fairly desperate with frustration.
A young man helped me with an extremely stressful problem - twice. He was Professional, Pleasant, Courteous, Confident, Helpful. And it’s also little things; it took him all of three seconds to install a windshield wiper. It's perfect.
As you well know, the most basic things can *Stop *You in your tracks when it comes to a car: a blown fuse, a trunk that won't close, a moon roof that won't close (of course it will rain that day).
Problems are endless, especially if you have an older car. These are professionals and problem-solvers.
I was just thinking an hour ago, "If I could find even one professional like this in a couple of other fields, like Medicine or Dentistry or even Dressmaking, I would be one happy individual.